How to Complain

complain to:
(enter organisation name here)

The content of this website
is valid in the UK only

Spotlight:
• What are we complaining about?
• Top tips on complaining
• User feeback

This service is FREE and independent, empowering you to get results: How often have you intended to complain about something but never got around to it? Well now you can easily and effectively:

• Learn about your rights and where to get advice and help.
• Submit, escalate and resolve complaints online.
• Find out how to complain about any issue.
• Share info using our message boards.

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3 easy steps to complain online

Ready to complain? Complete the 'complain to' box or browse the sectors from the menu on the left.		Stuck? Don't know where to start with your complaint? Use our complaints wizard.
It works - Over 76% of the complaints made on this website* have been resolved. 86% of these resolved with a 'satisfactory' to 'very happy' outcome! Here are a few of the many comments we have had over the past few weeks: (*These statistics apply to complaint status that have been updated by users of the site.)
I could not get any response from XXX what so ever, after sending the e-mail through this site I recieved some acknowledgement within an hour or so and then a reply the next day... ....I think your site is absolutely excellent; it's so useful and user-friendly :) Thank you for your obvious 'clout' in getting the attention of XXX whom I had both written and telephoned without success. Great. Did the job and quickly. Well done