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"Everybody
needs a rant now and then, even the mild-mannered Picks
folk. How to Complain offers consumer advice and information,
and an online facility for complaining directly to a number
of UK organisations. Let's face it, how can a company improve
its service if it doesn't know where it's going wrong? And
all that pent up frustration might turn you into a premature
Victor Meldrew if you're not careful. "
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