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Complaints procedures for Political Parties

General Comment- Links have been given below if you are unsure of the procedures here. If you want to air your views on policy why not use our Open Forum facility to post a message or opinion for others to see and respond to.
Step 1 -

Local Resolution 1: There may be any number of reasons why you would want to complain to/about a political party. If the issue is related to policy, government service or a local service then your complaint should be directed at the department responsible NOT the party itself. Your complaint will be more effectively dealt with if it is submitted to the department directly concerned. Likewise, complaints about MPs follow a different path so complainants should consult the appropriate section of this site (click here). Otherwise, if your complaint is directly about a Political Party then you should first contact your local party office by telephone or in writing. If your complaint is not heeded or the response is inadequate then continue to step 2.

Step 2 -

Local Resolution 2: Your next step should be to write to the main party headquarters with your complaint. If this is ineffective, insist that your complaint is looked at by a senior official. If you are still unsatisfied continue to step 3.

Step 3 -

Authorities: You should consult your local Citizens' Advice Bureau for further advice.

Step 4 -

Court: Failing all else you can still go to court to resolve your dispute. Details of small claims court and other procedures are given in the Legal Section of this site. You can also contact the Community Legal Service (justask.org.uk) that gives access to free advice. Otherwise your local Citizens' Advice Bureau will give you advice and will sometimes organise free legal representation for you.

If you are at all unsure about any of these steps or would like further information please use the list of Information links given below. If you click on the website icon the relevant site will open a new window.

Links to Information

website The National Association of Citizens' Advice Bureaux site
website The Parliamentary Ombudsman
website Northern Ireland Ombudsman
website UKonline - the open government web site
website The Register of all Political Parties and Links to their websites
website The official Labour Party website
website The official Conservative Party website
website The official Liberal Democrat Party website
website Scottish Nationalist
website Plaid Cymru
website Ulster Unionist
website Ulster Democratic Unionist
website Sinn Fein
website Social Democratic &Labour Party(NI)
website Socialist
website Green Party of England and Wales
website Natural Law
website Scottish Green
website Scottish Liberal Democrats

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