Information

Top tips on complaining: General tips and reminders to help you get the right result

Complaint Letter Templates: Write your own letter with help

Complaints Procedures: For 140 different sectors

Signposts: How to complain about 'day-to-day events' or 'life events'

Complaints Wizard: Follow the easy to answer questions.

Legal Section: Legal tips and reminders.

Know Your Rights: Leaflets and information about your rights.

Fun Stuff: Complaining has a lighter side and here it is!

Complaints

Complain: Just fill in the 'complain to' box at the top left of this page.

New Organisations: Request the addition of a new organisation to our databases

What are we complaining about: Stats and league tables

Mailbox

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Refer to your complaint: We keep a copy of your complaints in your secure mailbox

Update the status of your complaint: We help you keep track of your complaint

Escalate or re-send your complaint: We present options until your complaint is resolved

Community

Message Boards: Ask a question or share your experiences and gripes with others

News: General and consumer news

Editorials: The howtocomplain.com view! Spotlights, hot topics etc.

About Us

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Feedback: Let us know what you think....we need your feedback

Links: Other useful consumer sites

Press: Background, press releases etc.

FAQs: How to use this service and other questions answered

Terms and Conditions: For using this site...please read

Privacy Statement: Your data is safe

Mailing List: Keep in touch and join our regular mailing list

Your Organisation

Background: What is this site about?

FAQs: How our site works and how we can help you

Your Account: To add or update your details online

Contact Us

Leaflet: For more information about our services